stuff is cool

Upon my return from Dallas on Sunday, I saw that I got mail from Wells Fargo (my bank) and inside was a notice basically brushing me off saying “well, too bad so sad” in nicer terms. So, seeing as how my apartment complex offered to credit me the money if my bank didn’t I thought I’d do the nice thing and offer up a copy of the letter they sent me for their records. I sent an email to the complex manager and within about 20 minutes or so she called me on the phone with a little update to the whole situation. Basically Wells Fargo is being kinda tight-fisted about the whole deal, but understandably so as apparently 19 people’s rent checks were from Wells Fargo. However, they apparently contacted Chase Bank (since some folks’ checks were from there) and they had a guy in their fraud department that was able to basically call up Bank of America (the thief’s bank) and say “hey, these were stolen, give us money back so we can return it to our customers”. So now apparently the handful of Chase customers will be getting their money back in the next 48 hours or so. Wells Fargo customers, on the other hand, may have a wait of 90 days or more as they may have to submit an affidavit to Wells Fargo and blah blah blah red tape. I don’t dislike Wells Fargo for this, I just happen to have a better opinion of Chase now

Oh and of course the perhaps more important part of the update (for the readers, not for myself so much) is that they apparently did catch the guy. Supposedly he claimed he was working for someone and had a notebook with printed up instructions on how to carry out the whole fraud operatoin, but from what the apartment manager told me that has yet to be seen. She didn’t mention whether or not the money was recovered, so she may or may not have known.

So if anyone’s looking for a trendy place to stay in Houston that has a pretty good apartment manager, Post Midtown Square’s the place to be. Kim Cook is the manager and she has done a pretty darn good job dealing with all of this.